This Privacy Policy explains what information WhiteningBright (operated by LLRNCARE Co., Ltd., Shenzhen, China) collects when you use whiteningbright.com, how we use it, and the rights you have over it. We collect only what we need to respond to business inquiries.
What we collect
We collect information in two ways:
| Source | Data collected | Why |
|---|---|---|
| Inquiry form | Name, email, company, phone (optional), and your message | To respond to your quote or sample request |
| Automatic (form submission) | Page URL of the inquiry, IP address, browser and operating system | Spam prevention and to understand which product the inquiry relates to |
| Analytics | Aggregated, anonymous page-view data via Cloudflare Web Analytics | To understand which pages are useful. No cookies, no cross-site tracking. |
How we use your information
- To reply to your inquiry with quotes, samples, specifications, and order follow-up.
- To prepare and fulfill orders you place with us.
- To prevent abuse of the inquiry form.
We do not use your information for automated profiling or advertising. We do not send marketing emails unless you explicitly ask to be added to a mailing list.
Sharing
We do not sell, rent, or share your personal information with third parties for their own marketing. Information is shared only with service providers strictly necessary to operate the site and respond to you:
- Email delivery - to send you our reply.
- Logistics partners - only when you place an order and only the address/contact needed to ship it.
These providers process data on our instruction and are not permitted to use it for any other purpose.
Cookies
This site does not use advertising or tracking cookies. Cloudflare Web Analytics is cookie-free. Any cookies present are strictly necessary for the site to function (for example, security and load-balancing cookies set by our CDN).
Data retention
Inquiry records are retained for up to 24 months to support ongoing business communication and reorders, after which they are deleted or anonymized unless an active business relationship requires longer retention (for example, order and compliance records kept for statutory periods).
Your rights
You may, at any time, request to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your information, subject to legal record-keeping obligations.
- Withdraw consent for any optional processing.
To exercise any of these rights, email service@whiteningbright.com. We respond within 30 days.
International transfers
WhiteningBright is based in Shenzhen, China. If you contact us from outside China, your information will be transferred to and processed in China. By submitting an inquiry you consent to this transfer. We handle EU/UK personal data on a basis compatible with the GDPR principles of data minimization, purpose limitation, and security.
Security
Inquiry data is transmitted over HTTPS and stored on access-controlled systems. Access is limited to staff who need it to respond to you.
Applicable law
This policy is governed by the laws of the People's Republic of China, and is drafted to be compatible with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act for visitors in those regions.
Contact
Questions about this policy or your data: service@whiteningbright.com � +86 755 82727372 � Room 2012, Hualian Building, 2008 Shennan Middle Road, Futian District, Shenzhen 518028, China.
Request manufacturing information
Specifications, pricing, lead times — typical response within one business day.